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Call 08000 194 007
Mon - Fri 9am - 5pm
Fast Delivery 3 to 5 days – Depending on chair selection. Standard delivery is 10 to 14 working days – depending on chair selection.
If your chair is a special size it can take a little longer (14-21 days and is free). Your chair is set up for you by our trained engineers and you are given a full explanation / demonstration on how the product works. We do not leave it boxed outside your door for you to set up like most of our competitors
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NOTE: Your statutory rights are not affected in any way *Laybrooks 7 day money back guarantee is that you can use the chair for seven days without worrying about sending the chair back youselves. If in the unlikely event you do need to send the chair back we will collect it from you free of charge and a full refund given excluding card charges (normally 2%) unless you order the wrong size in which case a charge of £175 will be made to collect the chair and deliver another if neccessary. If you would like to return or exchange your products please contact Customer Services on 01869 868233, Monday-Friday 9am – 5pm for a Return Number. All refunds will be processed within 21 days after receipt of goods to our delivery warehouse. The money-back guarantee applies to some of our standard range* (please check website for valid chairs). You must let us know within the 7 day period in writing / email or post your letter to Laybrook email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it We must receive the cancellation letter within the seven-day period (from date of delivery). The chair must not be damaged or soiled in any way as this will invalidate the money-back guarantee. * except credit card charges (this is only if you have paid by credit card) of 2%. * excludes special orders, no refunds given. *All standard chairs can be returned under the distance selling rules as long as they have not been used and the original packaging kept,  If a chair has been opened and is returned a collection and delivery charge of £350 will be deducted from any refund. Registered office: |
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Call 0800 0194 007 to speak to an adjustable bed expert between 9am and 8pm 7 days a week.
You can pay with these cards** over the phone or online, which also means you are protected by the consumer credit act.
*Please see our terms and conditions for special offer terms.
** Please note that there is a 2% charge on credit card payments